Emergency Contacts

What to do if you need to report an animal in distress, animal abuse, or if your pet has an after-hours medical emergency.

Call 1.833.9.ANIMAL (1.833.926.4625) to report an animal in distress or being neglected. This includes animals that are injured, in pain, sick, suffering or abused, abandoned, or lack proper care, water, food or shelter. For more information, visit Animal Welfare Ontario.

Call 311 – Animal Control (available in Toronto, Halton, Windsor, Brampton, Mississauga, Ottawa & Greater Sudbury regions only) to report a wild animal in distress, injured or deceased. Also to report a wild or domestic animal roaming on public property.

Call 911 (Emergency) to report an emergency where a life is in immediate danger or distress such as an animal attack or animal in a hot vehicle. Also to report Illegal activity such as dog or cock fighting rings.

Your Pet – After-Hours Medical Emergencies
If your pet needs medical attention, please contact your veterinary clinic or one of the following :

London Regional Veterinary Emergency & Referral Hospital, 519.432.3300. Always check current hours of operation – hours may vary. Located at 41 Adelaide Street North, suite 45, London, ON, N6B 3P4.

Emergency Veterinary Clinic of Waterloo Region, 519.650.1617 Call ahead before bringing your pet to the clinic. Always check current hours of operation – hours may vary. Located at 405 Maple Grove Road, Unit 14, Cambridge, ON, N3E 1B6.

Southwest Veterinary Hospital, 519.672.1623. Call ahead to see if they have staff and space available to treat your pet. Always check current hours of operation – hours may vary. Located at 95 Wharncliffe Road South, London, ON, N6J 2K2.

Oak West Urgent Care, 519-871-1560. Call ahead before bringing your pet to the clinic. Always check current hours of operation – hours may vary. Located at Oak West Animal Clinic building, 1311 Riverbend Road, London, ON, N6K 0J6.

Brant Norfolk Veterinary Clinic, 519.720.0753. Always check current hours of operation – hours may vary. Located at 143 Lynden Rd, Brantford, ON, N3R 8A7.

Smart Vet is and after hours telemedicine triage service for pet owners.

Pet Poison Helpline : 1.855.764.7661